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Friday 25 July 2008, 11:28hrs
Passenger views of the railway put under the microscope
Passenger opinion of train companies and Network Rail can now be investigated in depth following the launch of Reportal, the National Passenger Survey (NPS) on-line reporting system. Passenger Focus’s Reportal allows users to create their own tailored, bespoke reports from the watchdog’s NPS findings.
The NPS is the largest study of rail users in Great Britain with over 53,000 passengers completing questionnaires about their rail journeys each year. The results are used industry-wide, helping train operating companies, Network Rail and others determine how they can improve services based on passenger priorities.
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Filed under: Public sector scrutiny
Posted by Nicholas Bradley
Posted by Nicholas Bradley
Friday 25 July 2008, 11:24hrs
Metropolitan Police Authority Stockwell Scrutiny
The MPA’s Stockwell scrutiny report was discussed by members at the full Authority meeting on Thursday 24 July 2008.
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Filed under: Public sector scrutiny
Posted by Nicholas Bradley
Posted by Nicholas Bradley
Friday 25 July 2008, 11:21hrs
Metropolitan police estate: public consultation results published
The Metropolitan Police Authority has published the findings of a three-month programme of public consultation about the future development of the Metropolitan Police Estate in London.
Plans to modernise police facilities were published for each of the capital’s 32 boroughs last November, followed by a three-month consultation period to enable local communities to comment on the proposals to make the police estate more responsive to everyone’s requirements. It was always intended to publish the results of this public consultation.
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Filed under: Public sector scrutiny
Posted by Nicholas Bradley
Posted by Nicholas Bradley
Friday 25 July 2008, 08:04hrs
LGA supportive of the White Paper
The LGA supports the intentions of the Empowerment White Paper, which are to give people more say over their lives and in doing so give more power to local people and communities. The LGA highlights the fact that the White Paper recognises the vital role councils have at the heart of local democracy.
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Filed under: Public sector scrutiny
Posted by Nicholas Bradley
Posted by Nicholas Bradley
Wednesday 23 July 2008, 08:34hrs
Surrey County Council Corporate Assessment
Surrey County Council is performing well. It has worked constructively with partners through the Surrey Strategic Partnership (SSP) to develop a clear long-term vision for the county. The shared vision was originally published in 2004 after a period of extensive consultation with the community. It reflects the views of minority groups and those at risk of disadvantage and is informed by a detailed analysis of demographic social and economic information. The SSP ensures that the vision continues to be relevant by ongoing consultation, continually updating its research base and an annual conference attended by over 100 organisations.
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Filed under: Public sector scrutiny
Posted by Nicholas Bradley
Posted by Nicholas Bradley
Wednesday 23 July 2008, 08:31hrs
Tower Hamlets Corporate Assessment
Overall, Tower Hamlets Council is performing strongly. As a result of its challenging ambitions for its diverse communities, sustained focus on service delivery, and exceptional partnership working, it has achieved significant and continuing improvements in performance.
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Filed under: Public sector scrutiny
Posted by Nicholas Bradley
Posted by Nicholas Bradley
Wednesday 23 July 2008, 08:28hrs
Halton Borough Council Corporate Assessment
Halton Borough Council is performing strongly in tackling the borough’s significant local challenges. Visionary leadership, strong partnership working and a track record of delivering major projects has led to good outcomes for local people.
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Filed under: Public sector scrutiny
Posted by Nicholas Bradley
Posted by Nicholas Bradley
Wednesday 23 July 2008, 08:26hrs
Solihull Metropolitan Borough Council Corporate Assessment
Solihull Metropolitan Borough Council is performing well. It has made good progress since its last corporate assessment inspection in 2002. The Council has a clear ambition to improve the quality of life for all the borough’s residents. This is important because, although the quality of life for most residents is good, there are significant inequalities within the borough, particularly between the north and parts of the south. The Council’s partners share this ambition, which is a key theme within the new Sustainable Community Strategy for Solihull.
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Filed under: Public sector scrutiny
Posted by Nicholas Bradley
Posted by Nicholas Bradley