RE: Establishing Scrutiny Arrangements - First Steps ?!?!?
As a first step I'd suggest speaking to the people who are going to sitting on your scrutiny panel(s) - getting them all together to have a general discussion about what you think the objectives should be for tenant scrutiny in NPT and how you will know you've been successful.
Then, have a discussion with those people who you expect to hold to account through the scrutiny process, and get an idea of their expectations (and possibly their fears).
On this basis, you can then think about the nuts and bolts of how it will work in practice.
But I would suggest that you have the general discussion first, before setting out your systems. And when you do set up the administration for the function, make it as simple, flexible and easy to manage as you possibly can - a focus on project work and building positive relationships with others will stand you in good stead.