RE: Reducing "jargon"
On one of our scrutiny panels we have co-opted members that are young people, parents and carers. As of the next meeting, we are going to provide a 30minute briefing session intended for the young people but open to all to explain not only the jargon but things like how the service the are examining sit within the council (and other aspects that a council employee forgets they have an automatic understanding of).
As said, this will be happening as of the next meeting. There are also thoughts to maybe scan through articles prior to the session and highlight key jargon to create a glossary. Shall let you know how all of this develops as it beds into the system.
Obviously, cutting out jargon where possible is best. But sometimes the jargon explains a concept better than several non-jargonistic words (report lengths could double if we replaced every instance of "capacity building" with "enough room in the system" etc).