thanks for the feedback. Yes - make sense in terms of annual report - ours was done as part of this.
In terms of software - the designer tells me a mix of Quark Xpress mainly, with a bit of Macromedia Freehand and Adobe Photoshop. Like you say there are other ways to do it.
Its a big developing area and with benefits to O and S: below are a few links that might be helpful.
and finally a 'How to.....
best wishes John