Central government

Central government

Total Place: Treasury report published

HM Treasury has produced a report analysing learning from the Total Place pilots and suggesting an approach for the future.

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29 March 2010

Select Committees vs Overview and Scrutiny

Find out what our colleagues from the House of Commons hope to learn from local government scrutiny.

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26 March 2010

Customer Journey Mapping: - Cabinet Office Resources

A new Cabinet Office report into Customer Journey Mapping (CJM) has been published in which this public service performance analysis technique has been heralded as “a key strategic tool” for meeting the challenge of gaining a deeper understanding of t

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25 February 2010

CLG Select Committee wants FSA to scrutinise treasury management advisors

The Communities and Local Government select committee has published a report on local authority investments and the role of the Financial Services Authority (FSA) in scrutinising the advise given to authorities on treasury management by the private sector

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02 February 2010

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