Registered social housing providers, from housing associations to local authority landlords face a range of new pressures and challenges.
They are expected to ensure that their resident engagement framework offers residents a meaningful role in shaping, improving and influencing the performance, decisions and plans that affect them, their homes and communities.
Regulatory and resident expectations will test that governance structures are suitably integrated to allow resident voice and influence to efficiently flow through the organisation. And that there is scrutiny, accountability and transparently running through its governance structure.
Housing providers may also want to test their resident engagement and governance arrangements against the National Housing Federation Together with Tenants Charter which sets the following standards:
The Centre for Public Scrutiny (CfPS), is ideally placed to support this sector with the complex governance challenges it faces. As an independent UK charity, CfPS is the leading national organisation dedicated to the principles and practice of excellent governance and scrutiny.
Uniquely we bring a wealth of in-depth experience across a range of sectors. CfPS has been providing expert advice to the National Housing Federation on the Together with Tenants initiative and the creation of their independent Tenant Advisory Panel. CfPS also advises and has completed extensive customer engagement reviews for other social housing providers and continues to work closely with NHF.
Our work also covers engaging in extensive governance reviews and support for national institutions, public service bodies, membership organisations, charities and faith bodies.
We can help you with a range of challenges:
To discuss how we can help you please contact Ian.email@example.comBack